Privacy Policy
Who is Freedom Heating & Air LLC?
Freedom Heating & Air LLC operates https://www.freedomcooling.com (“the site”).
Information We Collect
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name (“Personal Information”). This user-provided information, like your email address, mailing address, or phone number, is requested for purposes like conducting a survey, adding you to our mailing list, or responding to a request for contact. When we request your personal information, we will indicate the purpose of the inquiry.
Additionally, there is information that our Web Servers automatically identify, collect, and log. This information reveals nothing personal about you. When you visit our website, we automatically collect certain information, including:
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- Your IP Address
- The website that referred you
- Browser type and version
- Operating system
- Search terms used to find our website
- Page Interactions (e.g., clicks, scrolls)
The information listed is nothing special, and virtually every server on the Internet today collects this data as a standard practice.
What About Cookies?
We use cookies to improve your experience on our website. Cookies are small data files on your device or computer, often including an anonymous unique identifier. You can manage cookie settings in your browser; however, disabling cookies may affect your experience on our website.
How Do We Use Your Information?
We use the information we collect in the following ways:
- To Provide and Improve Our Services: We analyze website traffic and user behavior to enhance our website’s performance and content.
- To Communicate with You: We may use your email address or other contact information to send you updates, promotions, or information you have requested. You can unsubscribe from these communications at any time.
- To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, or legal requests.
Legal Bases for Processing
We process your personal data based on the following legal bases:
- Consent: We will process your personal data based on your consent when you provide us with your contact information.
- Legitimate Interest: We may process your data to understand and improve how visitors use our website and to enhance our online presence.
Your Data Protection Rights
Depending on your location, you may have the following rights:
- Access: You have the right to request the personal data we hold about you.
- Rectification: You have the right to request that we correct any inaccuracies in your personal data.
- Erasure: You have the right to request that we delete your personal data, subject to certain conditions.
- Restriction: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Objection: You have the right to object to the processing of your personal data, under certain conditions.
- Data Portability: You have the right to request that we transfer your data to another organization or directly to you, under certain conditions.
To exercise any of these rights, please contact us at [email protected].
Sharing Your Information
We do not sell, rent, or share your personal information with third parties without your consent, except in the following circumstances:
- To comply with applicable laws, regulations, or legal requests.
- To protect our rights, property, or safety, or the rights, property, or safety of our users or others.
- To detect, prevent, or address fraud or other illegal activities.
- To facilitate a merger, acquisition, or sale of all or a portion of our assets, in which case we will notify you of any changes in ownership or use of your personal information.
Opting Out of Communications
You have the right to opt out of receiving promotional or marketing communications from us at any time. To opt out:
- Email Communications: You can opt out of receiving promotional emails by clicking the “unsubscribe” link at the bottom of any marketing email we send you or by contacting us directly at [email protected].
- Text Messages: To opt out of receiving text messages, reply “STOP” to any message you receive from us. Standard message and data rates may apply.
- Phone Calls: If you prefer not to receive marketing phone calls, please let us know by calling our customer service at 214-434-1391.
Please note that even if you opt out of marketing communications, we may still send you non-promotional messages, such as those related to your account or any ongoing services.
Data Retention
We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you have provided your contact information, we will retain it until you opt out or request deletion.
Security of Your Information
We use commercially reasonable security measures to protect your information, including encryption, firewalls, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.
Furthermore, we are not responsible for any breach of security or for any actions of any third parties that receive the information. Freedom Heating & Air LLC also provides “links” to a wide variety of websites on the Internet. We are not responsible for their Privacy Policies or how those websites manage user information. We strongly suggest you review the websites and their Privacy Policies.
Changes to This Privacy Policy
We reserve the right to change and/or update this Privacy Policy at any time. We will notify you of any changes by posting the new policy on this page. If changes are significant, we will provide a more prominent notice (e.g., email notification). Your continued use of our website after such modifications will constitute your acknowledgment of the changes and consent to abide by and be bound by the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].